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Success story · Catalunya ITE

Does your business need to automate processes or grow without limits?

This is how we helped Catalunya ITE transform its operations with a tailor-made digital platform: back office, public website, private client area, automations, online payments, and Verifactu compliance.
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Starting point

That’s how we helped Catalunya ITE — and how we can help you too.

At Ganbaru, we develop 100% custom PHP-based technology solutions for companies looking to digitize their operations, automate tasks, and scale seamlessly.

Catalunya ITE needed a complete operational transformation: online client acquisition, appointment automation, integrated payments, real-time quotes, inspection control, and compliance with Verifactu regulations — all from a single platform.

We designed and built a complete digital ecosystem: back office, multilingual public website focused on conversion, client private area, and an automation engine that minimizes manual intervention.

Thanks to this solution, our client improved efficiency, reduced errors, and professionalized their service.

If you also need a custom, secure, and scalable tech solution, Ganbaru can help you build it.

A Tailor-Made Digital Ecosystem

The result was a fully custom digital platform, composed of three key areas: back office, public website, and private client area — all interconnected.

01

Full Operational Control with a Secure, Modular Back Office

We created a fully customized internal management environment that centralizes all operational control: user and contract management, payment control, inspector assignment, visit calendar, statistics, multichannel communications, automation, and more.

The system features advanced role and permission management, Redsys integration for online payments, and useful tools such as client impersonation, allowing staff to view the platform exactly as each user sees it.

Key features include:

  • Visual appointment calendar
  • Contract change history
  • Document management for each client
  • Message automation via WhatsApp, SMS, and email

All of this within a scalable, high-performance architecture with advanced security measures that ensure data protection.

02

Multilingual Public Website Focused on Conversion

The public website acts as the main entry point for potential clients. From the site, users can:

  • Choose the service they need
  • Enter their information
  • Get a real-time automatic quote
  • Receive it by email or WhatsApp
  • Book their appointment in just a few clicks

The website is available in Spanish and Catalan, with a custom CMS that allows the Catalunya ITE team to manage all content and legal texts easily, improving SEO and editorial autonomy.

03

Client Area: Autonomous Management and Smooth Experience

Each client can log in to their private area to view quotes, pay online, download reports and documents, upload payment receipts, or update personal data.

From this area, tasks are automated such as:

  • Sending reminders
  • Requesting missing documents
  • Payment confirmation
  • Viewing service status

A clear, organized experience built for the end user.

Scalable Technical Architecture

To ensure performance and stability, we deployed a Docker-based container architecture, orchestrated on AWS with autoscaling, load balancing, perimeter security, and automatic backups.

We used modern technologies like:

  • PHP 8.2 and MySQL 8
  • Redis/Memcached for caching
  • CDN for fast content delivery
  • Event-based and conditional-flow automations

This infrastructure allows frictionless growth, adapting to real-time system traffic.

Verifactu Integration: Automated Regulatory Compliance

A key part of the project was integrating Verifactu — the verified billing system driven by the Spanish Tax Agency. This feature ensures that all invoices generated from the platform meet legal standards and can be securely and automatically reported.

Thanks to this integration:

  • Invoices are generated with verified data directly from the platform
  • Risk of errors or duplicates is reduced
  • Accounting and payment traceability is streamlined
  • Real-time regulatory compliance is ensured

This development reinforces the system’s legal and accounting security and is another example of Ganbaru’s holistic approach.

Do You Have a Similar Project in Mind?

At Ganbaru, we help companies like yours take the leap into digital transformation with tailor-made, scalable technology solutions designed for the end user. If you’re looking to automate processes, improve business efficiency, or build an online platform from scratch, you’re in the right place.

We support you through the entire journey: from concept and design to development, launch, and ongoing evolution. We work as your strategic partner — not just a tech provider.

Schedule your free consultation today

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C. Blasco Ibáñez, 16, 02004 Albacete
info@ganbaru.es +34 640 151 557
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